I architected and built a comprehensive customer portal to serve as a unified access point for customers, seamlessly integrating with the company's expanding SaaS product ecosystem. The portal consolidated information, reporting, and services, strategically bridging the gap between legacy Windows applications and emerging web-based solutions while maintaining data consistency and user experience continuity.

From initial concept through implementation, I designed the core architecture and established the foundational functionality. After establishing the technical foundation and architectural patterns, I collaborated with another developer to enhance the user interface with a modern front-end template while I focused on scaling the back-end infrastructure and implementing robust API integrations to support expanding feature sets.

Originally developed in procedural PHP, I led the migration to Laravel, mentoring interns through the process while ensuring best practices and maintaining system reliability. The Laravel refactoring improved code maintainability, testability, and set the foundation for future scalability, though it remains in pre-production awaiting organizational deployment timelines.